Locked out of the casino app or getting “invalid credentials” at login? Use this compact troubleshooting checklist to regain access and protect your account.
- Confirm username and password: try a copy-paste from a password manager to avoid typos.
- Reset password via the app’s “forgot password” flow; check spam for the reset email.
- Clear app cache or reinstall the Ninewin app to remove corrupted session data.
- Verify identity documents if deposits or withdrawals are rejected—KYC holds are common.
- Enable two-factor authentication and never follow login links in unsolicited messages; phishing is the most frequent cause of account compromise.
- If problems persist, contact official support at Ninewin for account-specific help.
Takeaway: systematic checks (credentials, cache, KYC, 2FA) resolve most login failures quickly and keep your funds safe.